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Privacy Policy

Last updated: January 1, 2026

Introduction

At Evergreen Tax Filer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax preparation services. Please read this privacy policy carefully.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, address, Social Security number, date of birth)
  • Financial information (income, deductions, tax documents, bank account details)
  • Contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through Stripe)

How We Use Your Information

We use the information we collect to:

  • Prepare and file your tax returns
  • Provide customer support and respond to your inquiries
  • Process payments and prevent fraud
  • Send you important updates about your tax return and our services
  • Improve our services and develop new features
  • Comply with legal obligations and IRS requirements

Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption

256-bit SSL encryption for all data transmission

Certified Data Centers

SOC 2 certified with physical and digital security

Security Audits

Regular audits and penetration testing

Access Controls

Strict controls and employee training

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With the IRS and state tax authorities to file your tax returns
  • With service providers who assist in our operations (e.g., payment processors, cloud hosting)
  • When required by law or to protect our legal rights
  • With your explicit consent

Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal retention requirements)
  • Opt-out of marketing communications
  • Export your data in a portable format

Data Retention

We retain your tax information for 7 years as required by IRS regulations. After this period, we securely delete your data unless you request otherwise or we are legally required to retain it longer.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Evergreen Tax Filer

Email: privacy@evergreentax.com

Phone: 1-800-TAX-FILE

Address: 123 Tax Professional Plaza, New York, NY 10001

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